Returns & Exchanges

At The Hero Company, we want you to feel confident in every piece you wear. If your purchase isn't the perfect fit, we offer hassle-free returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box of your choice.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.

4

Drop Off & Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing